Used for an on-line order. Very easy process through the website. Placed my oder Tue morning, it has been... processed/dispatched on same day and trainers arrived Thurs morning..Can't complain. All good and love my new pair of trainers. Highly recommended. Thank youread more
Was there for a gait analysis today. Very experienced staff and videos showed that my previous Runners were not right... for me. I did not realise how much i require stability runners. Great staff and excellent service will definitely going back.read more
Highly recommended. Excellent service, extremely knowledgeable & gait analysis is very useful. Learned a lot, tried a... couple of recommended options & now have the correct shoes for my class in the form of Asics. Thank you.read more
My Dad and I bought some running trainers from The Sutton Runner. We were helped by Gez who was very helpful and... knowledgeable. He analysed our running form and didn't rush in order to get the best trainers for our running style. Would highly recommend. Best running trainers and best service, thank you. Which is why we have been customers for 20 years!read more
5* gait analysis, tried a few support shoes and came home with Hoka Arahi 4, got to say they're amazing can really feel... the difference in my knee pain too, much better than Adrenaline gts.
Thankyou so much, highly recommend and will definitely be back 🙂read more
I came this morning for a gait analysis and I was so happy with the service I received. The member of staff (sorry I... didn’t get his name!) was really knowledgeable and I feel really confident that I’ve got the right pair of shoes to help me on my runs. Can’t wait to try them out! Thank you 😊read more
Been and had Gait Analysis done this morning as wanted new trainers for my C25K training.
Shaun explained what was... involved and took me through the treadmill process. He took time to explain what he was looking at in the playback videos and the differences between the trainers. I was a touch nervous when I arrived as wasn't sure what to expect , but he put me at ease and I've purchased a new pair of stability trainers which will hopefully make the world of difference to my training.
Will definitely visit again. Thanksread more
Honestly probably the best customer experience I’ve had. Paul was excellent in helping me sort out my bike problem and... couldn’t have been more helpful. I will not go anywhere else in future. You have my business for life. Amazing. Thank you so much.read more
Visited the shop last week after having pain in my feet when running long distance. The guys put me on the treadmill... and analysed my run and straight away identified the issue. We then went through 8-10 pairs of shoes to find the most supportive and comfortable shoe. The guys know their stuff and are really helpful. I definitely recommend.read more
I was visiting my parents from wales and needed a new pair trail shoes, I could see Sutton runner had very good... reviews, I was very pleased with my visit, the young gentleman was very helpful and listened to issues with my current trainers and fitted me up with a pair that will do the job I need them to do, I’m looking forward to testing them out and get cracking with training for man v horse in June, I will be back when I need another pair thank you 😊read more
Just bought my 1st pair of running shoes from here. Received a friendly welcome by professional staff who took the time... to fit me up with a pair of shoes to best suit my needs, following an injury. Had a pair of Brooks. Can't wait to test em out. Thank you to the young man in the shop for all your patienceread more
Excellent service. Got me on a treadmill and then showed me on the screen how I was running. Shoes were then chosen for... me to suit. Would highly recommend.read more
I really recommend Sutton Runner. I thought it was time to get proper running shoes as I am currently training for my... first 10mile race.
The staff was friendly and incredibly knowledgeable. The video analysis was excellent and I felt at ease and well informed throughout the buying process. I went for a run straight after the purchase and the comfort and support in my new shoes is incredible. I will definitely visit the store again for any future purchases. Thanks!!read more
Fantastic shop and service. This is an essential place to go for runners and triathletes. Anything and everything you... need for an event is here.read more
I went to the Sutton Runner for advice as I was suffering with really bad foot pain during and after my Glow Fitness... classes ( high impact, high intensity dance/work out class) They told me the trainers I'd been wearing were just not suited to my feet and so they fitted me correctly with a new pair of trainers to give me extra width, support and cushioning. This week I had absolutely no pain at all during the class! My instructor even commented that she could really tell they were working and I that wasn't feeling any pain because I was putting more energy into the workout, so THANK YOU 👍read more
Brilliant service used the computer to analyse my running explained to me why my shins were hurting when I was running... and gave me a wide selection of trainers at a reasonable priceread more
Sutton Runner was recommended to me as I have a foot injury following surgery that is aggravated every time I try to... exercise. I met Dave today who analysed my foot when running on the machine and took into account my post surgery issues...and then found me 2 perfect pairs of trainers! I’ve never felt so comfortable in trainers and Dave was helpful and patient in getting the right ones.. he made me feel completely at ease and my husband ended up getting a pair too! Thanks for help... we will definitely made the trip again to see u!read more
A huge thank you to one of your staff - a young gent (I didn’t get his name) who helped me choose some new runners a... couple of Saturdays ago - very knowledgeable, super helpful, patients of a saint and I came away with some Hoka Clifton’s which I love - I’ve even knocked 7mins off my HM PB and ran 32k in them yesterday
Thank you �read more
Only just taking up running but struggling with a tight calf I went into this store as recommended by a friend. They... were helpful & offered great advice & after wearing my new running shoes for a 2.5m jog the day after, I am pleased that a sore calf was not felt at all. Thank you Sutton Runnerread more
I really recommend this shop. I thought it was time to get fitted for running shoes properly as I am taking part in the... b'ham half marathon. The staff are very friendly and knowledgeable. The video analysis was excellent and the sales assistant recommended a shoe with slight support. I am very happy with my purchase. I was also given 10% discount as I am running the marathon which was a nice touch. I will definitely visit the store again for any future purchases.read more
Brilliant service, the guys were helpful and friendly. They really took time with my gait analysis and advised on shoes... that might help with my shin splints. What I liked was that they explained the features of the shoe and why it helped my running style. So knowledgeable, I will definitely be back.read more
Can`t praise them enough ! Highly recommended. They have been so patient with me trying so many trainers but now... hopefully found a smashing pair. Once again thankyou for your help and advice !!read more
Excellent Service. I went in store today suffering with pronation with current trainers. I was tested on the... running machine to find out which trainers suited me best and they proceeded to try numerous pairs to find out which would sort my problem. Couldn't do enough to help and hopefully my problem is resoved! Thanks guys!read more
Always helpful and friendly. Good advice given whatever level you are at, and they won't sell you something you don't... need or that is unsuited to your needs. Highly recommended.read more
Huge thanks to Chris who had the patience of a saint and did a great job at accommodating our requests, but also... standing his ground on what was best for us.read more
I can't praise them enough , fantastic customer service , very knowledgeable staff that give great advice. I been... having some problems since changing running shoes and they've been really helpful and have gone above and beyond my expectations in trying to solve my issues .
I wouldn't buy from anywhere else :)read more
This is such a brilliant local shop, who are one of the few to stock netball trainers!
So if you play netball in the... local area, give them a go. They will also try and match Netball UK website. At least you can try before you buy, and the guys are really helpful. Also if you see a trainer on Netball Uk (Asics) , that they don't have, they may be able to get for you, as they did with me last year.. They also gave me discount on already a sale price of blue Asics Ballistic trainers. Also stocking the new Mizuno netball trainers worn by Super League players. Great Service/ Thank you, Jan Curleyread more
Great service. Really helpful and friendly staff who gave good advice and know their products! My new trainers have... proved very comfy at work today and definitely waterproof! Thanks!read more
Thanks Sutton Runner for the brilliant gear service and indexing today on my Specialized, plus the quick bit of extra... maintenance on my rear brake (which I thought was a dodgy shifter!).
Great service and friendly staff. I'll be back soon for more bike related support!
VLB
Peteread more
Thank you to Paul and Alan for sorting and fixing my new cycle shoes and pedals both gave excellent service. Special... thank you to Alan for all the extra cycling advice it was much appreciated. Heres to my next Triathlon I will be back for next upgrade of kit. Cheers Steveread more
Great service not pushed into buying expensive running trainers experienced staff knew what they were on about, gait... analysis good shows you exactly what trainers you need really helpful, thanksread more
Excellent service and advice today, had gait analysed new exactly the type of runners I needed with no hard sell...... These guys are brilliant and know there stuff you wont go wrongread more
